Privacy Policy

Effective Date: July 2, 2025

Identity Counseling Psychology PLLC (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website https://identityannarbor.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect the following types of information:

• Personal Information you provide directly (e.g., name, email, phone number) when you fill out contact or intake forms.

• Website Usage Data including IP address, browser type, device type, pages visited, and time spent on pages, collected through cookies and analytics tools.

• Communication Content such as text messages, emails, or voicemails exchanged with us via our site/contact forms.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule appointments

• Provide counseling services and follow-up communications

• Send appointment confirmations and reminders (by email, phone, or SMS)

• Improve website functionality, content, and user experience

• Comply with legal or regulatory requirements, as needed

We do not sell or rent your personal information to third-party marketers.

3. SMS/Text Messaging

If you provide a phone number, you consent to receive text messages related to appointments, billing, service updates, or administrative purposes. Standard message and data rates may apply. You can opt out anytime by replying STOP.

4. Cookies & Tracking

We use cookies and third-party analytics (e.g., Google Analytics) to understand site usage, improve services, and provide a better user experience. You can disable cookies in your browser settings, though this may affect site performance.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of internet transmission or storage is completely secure. We cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your personal data

• Opt-out of marketing emails or other communications

To exercise your rights, contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms or partners). We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be noted with a new Effective Date. Please review this page periodically.

9. Contact Us

If you have questions, concerns, or want to exercise your privacy rights, contact:

Identity Counseling Psychology PLLC
2155 Jackson Ave, Ann Arbor, MI 48103
📧 Email: contact@identityannarbor.com
📞 Phone: 734-645-8944